Terms & Conditions
On the provision of rental services for proxy servers, mobile proxy servers and dedicated servers on the Internet (hereinafter referred to as Services) to an individual, hereinafter referred to as the Customer, by Proxy-seller.ru hereinafter the Contractor, collectively referred to as the Parties.
This agreement is in the nature of a public offer (hereinafter the Offer) and is equivalent to an “oral agreement”, in accordance with Article 435 of the Civil Code of the Russian Federation has the appropriate legal force. Acceptance of this Offer is the default ordering on the site http://bestproxy.online (according to article 438 of the Civil Code of the Russian Federation).
1. Terms and definitions
Offer - this document published on the Website at http: // bestproxy.online/offer/
Website - a set of programs for electronic computers and other information of the Contractor in the information-telecommunication Internet network, access to which is carried out at http://proxy-seller.ru
Application - the result of the Customer’s actions, made using the Site’s software or other software provided by the Contractor, reflecting the list of services provided for the Contractor’s provision.
Registration data - a list of mandatory information determined by the Contractor, indicated by the applicant during the initial formation of the Request for Services and available for further editing by the Customer through the personal account on the Site.
Credentials - data provided to the Customer by e-mail or through other software of the Contractor in order to gain access to the services.
Personal Account - a section of the site that allows the user to track the expiration date of the services, to renew them, place an order for new services
Login and password - unique data to access the use of services
Email spam - bulk emailing
Brutus - the process of selecting a password for accounts from specific databases
Carding - a type of fraud in which a transaction is performed using a bank card or its details, not initiated by its owner
Phishing - a type of fraud on the Internet in order to obtain confidential user data
Torrent Client - an Internet protocol that allows downloading large files.
Payment system - cashless payment system using the Internet network
Online banking - the ability to remotely manage your account / card using the Internet
2. General provisions
2.1 Services means the provision to the Customer:
- access to the Personal Account
- unique login and password, allowing him to get the sole access to services
- list of proxy servers to which access is open to the Customer
- necessary consultations for connecting to the Services and setting up the software via e-mail, telephone or chat support service.
3. Rights and obligations of the parties
The Contractor undertakes to provide the Customer with services to the Customer during the term of the Offer, and the Customer undertakes to pay for these services in a timely manner.
3.1. Contractor must:
Timely provide the customer with credentials; Notify the Customer at least 10 calendar days before the change of tariffs or tariff plans through the Site and (or) e-mail; Maintain the confidentiality of the Customer’s information received from him during registration, as well as the content of private e-mail messages, except as required by the current legislation of the Russian Federation;
3.2. The customer must:
3.1.1. Indicate valid registration data, make timely changes to them.
3.1.2. Provide confidential storage and avoid compromising your credentials.
3.1.3. Immediately notify the Contractor in case of loss or existence of reasonable suspicions regarding breach of confidentiality (compromise) of account data.
3.1.4. Use the services in accordance with the terms of this Offer, the laws of the Russian Federation, and do not perform the following actions:
- publication or transfer of any information, the distribution of which is contrary to the laws of the Russian Federation or the norms of international law;
- publication, transmission or viewing of pornographic materials;
- postal spam, as well as other types of spam;
- Brute, carding, phishing, any kind of hacking;
- use of proxy servers for downloading via torrent clients;
- use of proxy servers for payment systems and online banking;
- performance of actions aimed at disrupting the normal functioning of the Internet elements (computers, other equipment or software);
- performing actions aimed at obtaining unauthorized access to the Internet resource (computer, other equipment or information resource), subsequent use of such access, as well as destruction or modification of data on this resource.
3.2. Contractor may:
3.2.1. In case of any of the actions specified in clause 3.2.4, the Contractor has the right to stop the provision of services without refund to the Customer;
3.2.2. At its discretion to involve third parties in the execution of the Agreement;
3.2.3. Change the cost and parameters of tariffs or tariff plans unilaterally no more than three times a year;
3.2.4. Suspend the provision of services for a period of not more than four hours per month during the term of this Offer in order to conduct routine maintenance of communications equipment and other equipment used to provide them;
3.2.5. Suspend, block or prohibit the use of the Customer’s software in the event that the operation of such software results or may lead to emergency situations, a breach of the security system or the terms of service provision;
3.2.6. Suspend the provision of services in whole or in part, if the load created by the provided computing power, as well as incoming or outgoing Internet traffic, creates unacceptable conditions for the use of technical means of the Contractor or affects the quality, including security, of services to other customers ;
3.2.7. Refuse to provide services to the Customer without giving reasons, with the return of all unused funds by the subscriber.
3.3. The contractor is not responsible:
3.3.1. For high-quality and uninterrupted operation, the availability of individual segments of the Internet, supported by third parties.
3.3.2. For direct or indirect damage (including lost profits) caused to the Customer in connection with the use or non-use of the Services.
3.3.3. For the availability of information posted by the Customer, for all segments of the Internet, due to the characteristics of the segments supported by third parties.
3.3.4. For information posted by the Customer, the performance of the software installed without the participation of the Contractor.
3.3.5. For the performance and compatibility of software developed by the Customer or third parties.
3.3.6. For the access of third parties to the closed information of the Customer, including the credentials, which occurred due to the fault of the Customer, as well as for the consequences of such access.
3.3.7. For damage of any kind incurred by the Customer due to the disclosure by the latter of their credentials.
3.3.8. For the accuracy of registration data provided by the Customer.
3.3.9. For the performance of third party software.
3.3.10. For any arbitrary failure of the program / database or generation of errors by the program / database, due to which the provision of the Service was suspended for the Customer, or the Service is not provided in full. In case of timely notification by the Customer of the Contractor of any problems, the Contractor undertakes to correct the problems and resume the provision of the Service as soon as technically possible. A notification made within 1 hour after the occurrence of a failure is considered timely.
3.3.11. The Contractor is not a defendant or co-respondent in the event that the Subscriber’s actions caused financial, moral or physical harm to third parties.
3.4. The customer has the right to:
3.4.1. Require the Contractor to provide the Services in accordance with the terms of this offer;
3.4.2. Require recalculation in case of interruptions in the provision of services or in the provision of services with reduced quality in the manner prescribed by the Agreement;
3.4.3. Within 24 hours from the receipt of the credentials to demand a refund or replacement of the service, in the following cases:
- if the service was not provided
- if the service does not work and the Customer can confirm this by documenting (video, photo, logging)
4. Cost of services and payment procedure
4.1. The cost of the Services is determined in accordance with the tariffs published on the site http://proxy-seller.ru. Prices for the Services are indicated in the currency of the Russian ruble, in other currencies - at the current rate http://www.cbr.ru/ (conversion on the site http: //bestproxy.online occurs automatically).
4.2. Calculations are made by the Customer through the use of online banking or payment systems provided in the form of payment on the website of the Contractor. Other payment methods are not provided.
4.3. The Contractor is entitled to unilaterally review the prices for the Services and introduce new tariff plans. About the introduction of new prices, the Contractor notifies the Customer through e-mail informing.
4.4. Payment for Services is made in the form of prepayment.
4.5. The customer is solely responsible for the correctness of the payments made by him. When changing the details of the Contractor, the Customer is solely responsible for payments made on obsolete details.
5. Term of the Agreement. Order of change and termination
5.1. The Offer comes into force from the moment it is published on the Contractor’s Website and is valid until the Offer is withdrawn by the Contractor.
5.2. The Contractor reserves the right to amend the terms of the Offer or withdraw the Offer at any time at its discretion.
5.3. The offer may be terminated by agreement of the parties.
5.4. In all matters not regulated in this text of the Offer, the Parties are guided by the current legislation of Russia.
6. Dispute Resolution Procedure
6.1. In case of violation of the terms of this Agreement by the Contractor, the Customer undertakes to send a claim no later than 7 (seven) days from the date of detection of such violations. The Contractor shall have the right not to accept for consideration claims submitted by the Customer after the above-mentioned period. The Contractor undertakes to give an answer to the Customer’s claim no later than 10 (ten) business days from the date of its receipt.
6.2. If the Parties fail to reach agreement on the issues raised in the complaint procedure, the dispute is referred to the court at the registration address of the Contractor.